Chapter 136. The Protocols

So Xavier responded with a smile, "Miss Carter, it's not that I don't respect Uncle Carter, but if we don't get to the bottom of this, I won't be able to answer to everyone else!"

"I've already explained! The hotel is about to open-if this isn't handled properly and word gets out, who would dare book a room at a X Group hotel in the future?"

"If we can't even guarantee the safety and dignity of guests staying in the presidential suite, how can any ordinary guest feel safe?! So please understand my position and responsibility-and cooperate!"

By this point, Karina knew-if she didn't apologize to Serena today, things would only get more humiliating for her.

If the front desk surveillance footage was reviewed, she might even end up having to apologize to that lowly receptionist!

"Xavier, I don't want to