Chapter 62

But such matters were beyond the waiter's control, so all they could do was try to explain, though it was clear the guests were still unsatisfied, and the argument only intensified.

After the incident in the restaurant on the first floor, the Director of the Food and Beverage Department, Joseph, had held a special meeting with all the waitstaff, harshly criticizing the hotel's service issues.

This had caused the service staff at Leap Hotel to become much more cautious, with a noticeable improvement in their attitude compared to before.

So this time, the conflict had nothing to do with the service staff themselves.

"Where is Director Walker? Why hasn't he come to handle this himself?"

Liam asked with a frown.

This wasn't the first time there had been a problem with the hotel's food, and many of the negative reviews online about Leap Hotel stemmed from this issue.

However, Liam had been too busy dealing with